The Business Analyst serves as a key contributor supporting the bridge between business stakeholders and technical teams within the Tech & Digital Strategy department, with a particular focus on Salesforce platform initiatives and CRM-driven process improvement. This role is deeply embedded in the Salesforce ecosystem, spanning requirements gathering and solution design to configuration, testing, and deployment. Working under the guidance of senior analysts and leadership, this role focuses on learning and applying business analysis fundamentals, including requirements gathering, documentation, testing support, and process analysis. The successful candidate will collaborate with business units, subject matter experts, and technical resources to understand business needs, document requirements, support project implementation activities, and contribute to system configuration efforts.
RESPONSIBILITIES:
· Requirements Gathering and Documentation
· Provide project support, implementation and optimization of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud and Fonteva AMS
· System Configuration and Testing
· Business Process Analysis
· Data Analysis and Problem Solving
· Collaboration and Learning
QUALIFICATIONS:
· Bachelor's degree in business, information systems, or related field with 3 years work experience; or equivalent combination of education and experience
· Document and maintain business requirements in a clear, organized manner
· Experience supporting Salesforce implementation and/or optimization projects across Sales Cloud, Service Cloud, Experience Cloud an/or Fonteva AMS
· Knowledge of salesforce platform fundamentals and core cloud functionality
· Support end-user acceptance testing activities
...may be required to have current certifications and must be 21+ Benefits What We Offer Flexible scheduling Competitive hourly pay Opportunity to work exciting events Supportive and professional team environment Potential for ongoing and repeat assignments...
...Job Overview TLC Nursing Associates, Inc. is seeking an experienced RN Operating Room (OR) for travel assignments . This role... ...care . Travel to various hospitals and surgical centers for temporary assignments . Qualifications Education: Active...
...Artisan Dental Laboratory is seeking an experienced Removable Dental Lab Technician. POSITION SUMMARY : ~ Provides a key role in the manufacturing of removable dental appliances. SKILL REQUIREMENTS : Experience with prep and duraflex desired. Experience...
...Now hiring experienced CDL-A drivers for a local dedicated account based out of Colton, CA. This is a home-daily opportunity offering steady miles... ...cabs Slip-seat operation Trucks remain at the terminal Requirements: Valid Class A CDL Minimum 3 months of...
...Job Description Midwest ENT & ALLERGY physician practice searching for Medical Assistant/Clinical Assistant/CNA to assist physician in busy ENT clinic. Experience in a clinic setting preferred. Candidate will work directly with physician rooming patients, taking vitals...