Job Description

Job Description

The Hourly Kitchen Supervisor assists management by overseeing the daily operations of the location, maintains all standard operating procedures, and fosters a positive work environment. The Supervisor position is vital to overseeing the operations of the location to ensure all food is prepared and served according to health and safety regulations, the facility is clean, and the customers are satisfied with their services. The person in this role creates the tone and personality of the dining location by being an advocate and promoter of training and development, excellent customer service, product knowledge, and adherence to safety and sanitation policies providing support to the cooking process and guest service.

Compensation Data

COMPENSATION:  The hourly rate for this position is $25.00 to $28.00 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. 

BENEFITS:  Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here  Aramark Careers - Benefits &  Compensation .

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.  

Job Responsibilities

People Leadership & Operations

• Supervise hourly and student staff and oversee daily operations
• Direct daily work assignments and support peak service periods
• Open and close the location in accordance with management standards
• Train staff on product knowledge, service standards, and safety practices
• Foster a positive, harassment-free work environment
• Document and report employee and customer issues
• Assist with staffing, interviewing, onboarding, and scheduling
• Participate in or lead foodservice meetings

Guest Experience & Sales Growth

• Engage with guests to assess service quality and resolve concerns
• Coach and provide performance feedback to promote growth and morale
• Develop knowledge of guest preferences and recommend limited-time offers and promotions

Cost Control & Productivity

• Ensure accurate ordering and inventory using par levels and guides
• Oversee food preparation in compliance with recipes, policies, and brand standards
• Prepare work schedules and production materials as needed
• Communicate operational updates and staff concerns to management

Financial & Administrative

• Use company tools to manage food, inventory, and labor costs
• Maintain accurate ordering, pricing, and sales reporting systems
• Oversee merchandising, displays, and marketing material execution

Food & Workplace Safety

• Maintain proper food storage and a clean, organized workspace
• Ensure sanitation and safety of all equipment and work areas
• Maintain food safety, temperature, and maintenance logs
• Report workplace injuries and assist with emergency response procedures

Additional Duties

• Support catering events and seasonal menu execution
• Assist with café menu development, promotions, LTOs, and pop-up stations
• Manage grab-and-go and retail items
• Maintain cleanliness of front- and back-of-house areas
• Support office pantry and refreshment services
• Perform other duties as assigned

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Must possess exemplary customer service skills
• Attention to detail, organization skills, strong written/verbal communication skills
• Serve Safe Certification
• Ability to frequently lift, carry, push and/or pull objects up to 50 pounds, while using proper transfer techniques and appropriate assistance equipment

• Ability to walk and stand for extended periods of time, up to 75% of the shift.
• Must be willing to work a flexible schedule including early mornings, late evenings dependent on business needs.
• Must be well groomed and maintain a high level of professionalism at all times

Preferred Qualifications:

• Previous Culinary supervisory experience in the hospitality industry of 2 to 4 years preferred
• Previous restaurant experience preferred
• Knowledge to operate and maintain a cost-effective program
• Proficiency in multi-tasking
  

  Travel Requirements

  • Driver’s License with clean driving record preferred
  • May be required to travel locally within the region (less than 25%)

  Working Conditions

  • Primary responsibilities are indoors 85-100% of the time
  • Position requires exposure to kitchen environments to include high heat, fumes, water, loud noise and hazardous cleaning chemicals 60-90% of the time
  • May be exposed to outdoor weather conditions due to required meetings and/or events

Leadership Competencies

Must have proven ability and/or qualities that can lead to success in the following areas:

• Strategic Thinking: Focuses on the future and creates direction
• Influencing with Impact: Influences through action, and communicates effectively
• Focusing on Customers: Holds self and others accountable for exceeding client & customer expectations
• Raising the Bar: Take smart risks and sets high expectations
• Managing Courageously: Embraces change and manages conflict
• Driving for Results: Focuses on the end result and does the right thing
• Knowing the Business: Has strong business judgment, prioritizes, and is decisive
• Leverages Diversity: Promotes inclusion and leverages differences
• Takes Action: Plays offense and moves with speed
• Simplifying the Agenda: Takes an enterprise view and helps others connect the dots
• Developing Others: Develops capabilities and inspires commitment
• Working with Others: Plays as a team and achieves excellence together

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on  Facebook ,  Instagram and  Twitter .

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