Job Description

Position Summary

Join a highimpact Product Strategy organization responsible for strengthening product decisions through customer insight market intelligence and performance analytics across Cignas Supplemental Health Solutions (SHS) portfolio including Accidental Injury Critical Illness Hospital Indemnity and emerging employeepaid solutions.

The Product & Innovation Advisor plays a critical role in enabling valuedriven consumercentric product decisions by embedding data research and insights throughout the product lifecycle. This role partners closely with Marketing Pricing Data Analytics Operations and Sales to inform innovation priorities support gotomarket execution and ensure products deliver meaningful value once in market.

This position is ideal for a highly analytical insightdriven product professional who excels at translating complex information into clear decisionready recommendations that accelerate product success.

Key Responsibilities

• Inform product and innovation decisions through market competitive and customer research performance analytics and synthesized insights for product leadership.
• Serve as a central point of integration for insights across claims complaints appeals sales feedback and industry research to identify trends and opportunities and support factbased decisionmaking.
• Partner with sales to provide competitive analysis for the product portfolio including ongoing monitoring of market offerings positioning and differentiation.
• Identify external research needs to support product enhancements innovation concepts and strategic decisionmaking.

• Partner with Data & Analytics teams to develop interpret and monitor key performance indicators (KPIs) for in market products and translate into actionable insights that inform product optimization prioritization and roadmap discussions.

• Collaborate with business partners to understand emerging trends and convert insights into clear actionable inputs and recommendations enabling consumerfocused product development that guide product design and prioritization.

• Ensure innovation ideas and enhancements demonstrate clear customer value market appeal and insights are embedded early and consistently throughout the product lifecycle.

• Support successful product delivery by partnering across Product Marketing Pricing Analytics Operations and Sales to assist with all go-to-market activities.

Qualifications & Experience

• Demonstrated experience in product innovation analytics strategy or market research within healthcare insurance or a related regulated industry.
• Strong analytical skills with the ability to synthesize qualitative and quantitative inputs into concise decisionready insights.
• Experience partnering crossfunctionally across product analytics marketing operations and sales organizations to support the product lifecycle.
• Proven ability to balance strategic thinking with executional support in a fastmoving product environment.
• Excellent communication skills with a demonstrated ability to translate complex information into clear actionable narratives for product leaders.
• Undergraduate degree required.

Why This Role Matters

The Product & Innovation Specialist ensures that product decisions are grounded in insight evidence and consumer value enabling the SHS portfolio to deliver stronger outcomes for customers partners and the business. By embedding intelligence throughout the product lifecycle this role directly supports smarter innovation faster execution and more resilient products in market.

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Required Experience:

Unclear Seniority

Job Tags

Full time, Local area, Work from home

Similar Jobs