Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services

Position: Salesforce Consultant/BSA

Location: Remote

Duration: 8 months

Job Type: Temporary Assignment

Work Type: Remote

Job Description

• This requirement is for an Senior SFDC Consultant/BSA with SFDC Administration/Consulting Certifications.
• This role need to do Solution Design in Salesforce working hand in hand with the Senior Salesforce Architects and client SMEs
• This position is for an experienced Consultant/BSA who will not only interact with various Business and IT teams on a daily basis, but will also play a key role in earning the confidence of the main Project Sponsor (VP/Executive Director level) and the Enterprise Architecture team at the client site.
• As a Salesforce Consultant/BSA, the person should have driven or played an integral role in a minimum of 4-5 different Sales/Service/Experience Cloud/Health Cloud, Data Cloud Salesforce.com implementations, of not less than 6 months each.
• Total IT industry experience of at least 8 years, with at least 5 of those in Salesforce.com.
• Projects experience with specific reference to CRM Roadmap planning and Sales/Service/Experience Cloud / Health Cloud/ Data Cloud / Force.com Implementation / Architectural oversight is a must
• Experience and domain knowledge in Healthcare payer business (particularly in Sales stream) is a must
• Must have strong interpersonal and stakeholder management skills, with experience working in large-scale enterprise implementations involving multiple parallel Salesforce programs/projects within a Scrum of Scrums model.
• Ability to capture requirements from business users - requirements may pertain to implementation of SFDC Sale/Service/Experience Cloud or may pertain to development of pure-play Custom-applications on the Force.com platform.
• Knowledge of Requirements Analysis and Management processes: Very strong hands-on experience and high degree of comfort in preparing Requirement documentations including EPICS, features, user stories in JIRA, artifacts like scope document, Gap analysis documents/Use-cases, and Solution Design documentation.
• Must have high degree of experience in requirement/issues tracking tools such as JIRA, Confluence etc.,
• Must have experience working with SFDC objects, configuration, and administration essentials.
• Also need to be able to build prototype configurations in Sales/Service/Experience Cloud /SFDC/Force.com/Agent Force as part of Design phase.
• Apex/Visualforce knowledge will be nice to have, but not mandatory, as long as the person has very good experience in doing Solution Design/Technical Design.
• Knowledge of, and experience in Salesforce.com CODE-level re-engineering / Code optimization will also be good-to-have.
• Must have Experience in interacting with Business teams and Users across different geographies, and in running end-to-end Requirements-gathering and Design-brainstorming sessions.
• Experience in Onsite-Offshore coordination: Coordinate with Development, Configuration and Testing teams during build and deployment phases of the project.
• Also, will need to liaison between IT and business teams to help clarify questions and requirements.
• Late-evening and/or early-morning calls with Offshore development/configuration/testing teams will be part of the Project in the long-run.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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